Our standard terms of sale are 1% 10, net 20th of the month. Any amount not paid by the 20th of the month will bear interest thereafter at 18% per annum and all costs of collection, including attorney’s fees, are the obligation of the customer. A charge of $50.00 per check will be added for all NSF checks.


Prices
All prices, discounts and quotations are FOB Proline warehouse in Boca Raton, Riviera Beach and West Broward, FL. Prices are subject to change without prior notice.

Ordering Information
When ordering special or custom merchandise, please supply us with sufficient information to properly place your order. Special orders are not returnable and require full payment before we place the order.

Delivery
We offer free delivery to our customer’s place of business within our delivery area with a minimum order of $100.00. We offer free jobsite delivery within our delivery area with a minimum order of $400.00. When special jobsite deliveries are warranted, Proline requires accurate directions and a signature upon receipt of merchandise. When asking for a jobsite delivery, the customer or its authorized agent must be present to accept the merchandise. In the event the customer or its agent is not present at time of delivery or a signature cannot be obtained, the merchandise will be left unattended, without recourse and PROLINE ASSUMES NO LIABILITY FOR MISSING MERCHANDISE.

Returned Merchandise
Authorization from a Proline salesman or order department must be obtained before returning merchandise. The date of purchase and invoice number must accompany the returned goods and other required information as noted on the appropriate return authorization form. Obsolete, discontinued, special order, unsellable or out of current design merchandise in not subject to return. Credits or refunds will be issued based on the following criteria:
  • Within 60 days of purchase : If accompanied by proof of purchase and in new sellable condition, you will receive a full credit or refund, depending on original payment method.
  • After 60 days from date of purchase : If accompanied by proof of purchase and in new sellable condition, a 20% restocking fee will be assessed and applied to your credit or refund.
  • Without proof of purchase : Sellable merchandise returned for credit without proof of purchase is subject to a 30% restocking fee and will be applied to your account as credit.
  • Out of original box / after 180 days from date of purchase : Merchandise returned out of the original box or packaging or returned 180 days from date of purchase and in new sellable condition is subject to a 50% restocking fee and will be applied to your account as credit.
  • Bagged goods merchandise : Not returnable.
  • Special order merchandise : Not returnable and customers are required to pay 100% upfront before ordering.
Limited warranty
All products sold by Proline Distributors, Inc. are covered by the manufacturer’s warranty and are the sole responsibility of the manufacturer. There are no other warranties, expressed or implied, by Proline or its subsidiaries. All such warranties, including any implied warranty as to fitness for a particular purpose are hereby disclaimed. No dealer, agent or employee of Proline is authorized to make any promise, representation, guarantee or warranty other than what it stated herein. Proline is not responsible for the cost of labor, transportation or other consequential charges, losses or damages incurred by the buyer. We will endeavor to work with our customers and manufacturers to facilitate handling of warranty problems, however, ultimate responsibility for resolving warranty problems rests solely with the manufacturer.